Returns & Exchanges
At Ace Cards Sdn Bhd, we want you to be completely satisfied with your fashion purchases, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags attached. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Initiate Your Request
Log into your account portal and select the specific items you wish to return to receive a unique Return Authorization number.
Prepare the Package
Securely pack the items in their original packaging, ensuring all labels and tags are intact to qualify for a full refund.
Ship to Our Warehouse
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location nationwide.
Quality Check and Refund
Once our team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing